Privacy Policy for EMSnova

Effective Date: May 29, 2026

At EMSnova (“we”, “us”, or “our”), accessible from https://emsnova.shop, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information.

Our business serves customers in the United States. This policy is designed to comply with applicable U.S. privacy laws.

If you have any questions, please contact us.

1. Information We Collect

We collect personal information you voluntarily provide when you:

• Fill out contact forms or request quotes (name, email, phone number, company name).
• Place orders (billing address, shipping address, contact details).
• Subscribe to newsletters or communicate with us via email or WhatsApp.

Note: All payment information is processed by third-party gateways such as PayPal and Stripe. We do not store your payment details on our servers.

We also automatically collect data through cookies, including your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use your information to:

• Process orders, arrange delivery, and handle wholesale inquiries.
• Respond to customer service and quote requests.
• Improve our website and products.
• Send order confirmations, shipping updates, and policy changes.
• Prevent fraudulent transactions and ensure website security.

3. Cookies

We use cookies to improve your browsing experience. You may disable cookies through your browser settings. A cookie consent prompt will appear on your first visit.

4. Third-Party Services

We work with trusted third parties including WooCommerce, PayPal, Stripe, and Google Analytics, who may process your data on our behalf. These services are based in the United States.

5. Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no internet transmission is 100% secure. We retain your data only as long as necessary to fulfill the purposes above, unless a longer period is required by law.

6. Your Rights (For U.S. Residents)

Depending on your state of residence (including California under the CCPA), you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of the sale of your personal information (we do not sell your data).

To exercise your rights, please contact us. We will respond within 30 days.

7. Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe a minor has submitted data to us, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

9. Contact Us

Email: 13822727926@163.com
WhatsApp: +86 13822727926
Contact Page: https://emsnova.shop/contact/

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For our Refund Policy and Terms of Service, please visit the dedicated pages on our website.